Our Approach - Ochiba's 5 Step Methodology

Ochiba has significant experience implementing and supporting SAP Business One for small to medium sized companies. We understand that every business is different and that each company we deal with has their own specific requirements and complexities. Although SAP Business One is an "out of the box" solution it is very flexible and can be tailored to the specific requirements of each individual company. To ensure each project is a success we have developed a methodology which ensures that we fully understand those unique requirements and how SAP Business One should be configured to meet them.

Our 5 step methodology ensures we deliver a quality solution which exceeds expectation. It has also been developed with SME's in mind as it allows our customers to get sufficiently involved in the project whilst still doing their day jobs!

Step 1 - Project Initiation

The first phase in the project involves the formation of the project teams and the hand over between the sales and implementation teams. A project kick-off session will be arranged to run through the functional requirements discussed during the sales process, introduce the project teams and discuss the initial plan, tasks and responsibilities. The initial software installation will also take place and any hardware delivered (if required).

Step 2 - Project Definition

During this phase our senior consultants will conduct a series of workshops and discussions with key customer stakeholders in order to understand in detail the business processes and requirements. Initial training will be completed so that both teams are able to define how SAP should be configured to meet the business needs. The output from this phase is a detailed "Blueprint" document which forms the basis of the project moving forward.

Step 3 - Project Delivery

Based on the results of the previous phase our consultants will build and configure the system using customer data. This pilot system will then be used during a series of workshops to test and further define the final solution. This is often an iterative process as new requirements and functional tweaks are identified as the users become more familiar with SAP and its potential. Test plans are drawn up and the system goes through detailed process testing prior to being signed off. When the project team is happy that the solution is ready to be implemented we then move on to the next stage.

Step 4 - Final Preparation

During this phase end user training is undertaken on the configured system, final data is brought across and cut over plans drawn up. The system then goes through final checks and reconciliation prior to switching over.

Step 5 - Go Live Support

Following go-live our consultants will handhold the end users until they are confident with the system, they will monitor the live environment and close any residual issues or tasks that were not seen as a priority for go-live. They will then do a full handover to our dedicated support team, breifing them on the configuration and site specific set-up, before doing a final post go-live review with the customer.