Tuesday 7th February 2012

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SAP Gold Partner

SAP Business One for Service Management Companies

Service Engineer

Is this sight too familiar?  Fed up of seeing your engineers everyday?

  • Imagine if your engineers didn't need to come into the office to pick up their jobs
  • Imagine visiting a customer and not having to complete a single sheet of paperwork manually
  • Imagine being able to generate invoices automatically
  • Imagine no re-keying of paperwork and an improvement of at least 25% efficiency overnight
  • Imagine full job costing with up to the minute costs for informed decision making
  • Imagine reducing the mileage your engineers travel and the cost saving
  • Imagine if we could prove the return on investment within months

In the service Industry, your success often depends upon your ability to identify profitable opportunities, and increase both the quality of your services and your responsiveness to customer demands and service level agreements.

You need clear visibility into your service calls and the overall performance of your staff, so you can manage people resources and client expectations more effectively. SAP Business One software can provide a single and real-time view of operations. It automates key service management processes, supports time and expense management, and manages service contracts and customer support calls.

Mobile Field Service

Click here for details of Ochiba's solution for mobile field service

Service Solutions

For Service based companies we recomend the following solutions:

SAP Business One >>
Job Costing >>
Mobile Field Service >>