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In the service Industry, your success often depends upon your ability to identify profitable opportunities, and increase both the quality of your services and your responsiveness to customer demands and service level agreements.
You need clear visibility into your service calls and the overall performance of your staff, so you can manage people resources and client expectations more effectively. SAP Business One software can provide a single and real-time view of operations. It automates key service management processes, supports time and expense management, and manages service contracts and customer support calls.
For Service based companies we recomend the following solutions: