Motivity provides field service engineers on the road access to your SAP Business One system, improving both the planning and efficiency of the workforce.
The SAP Business One Service Management, Stock, Projects, Sales Order, Customer Equipment Cards and Contracts are all available within Motivity and work with or without a live internet connection via phone or tablet.
This keeps your workforce connected to the office and provides instant two-way communication with your field based staff. They have access to all the briefing information and forms needed to complete a job. Once complete, field staff can immediately return job forms and information, parts used, travel information and expenses. These are then used to create automatic or semi-automatic billing in SAP Business One.
Paperwork is replaced by electronic job sheets so jobs can be dispatched to engineers instantly. Engineers instantly receive orders and information from the office on their mobile device while on the road.
While on-site the workforce can capture and update information, such as:
They can also scan QR and bar codes, then them attach to a job. Motivity enables you to record all the work carried out on-site and attach it to the job and confirm it with photographic evidence. This means billing can be carried out on the same day as all the necessary information is instantly available to support the invoice, speeding up the payment process.
Motivity also pinpoints the exact location of your field engineers, what job they are working on, time spent on site and travelling times, which allows proactive management to maximise efficiency. Alerts can also be set up to let the office know if they don’t respond.
Most field service companies choose Motivity because the paperwork has become too much. However, once they use it, they also discover:
Motivity will enable you to control your business from anywhere at anytime of the day.
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5 Hazel Court
Barlborough Links Office Park
Tel: +44 (0) 114 299 9430